All Stars Motorsport strives to pick and ship "In-Stock" orders same day for orders placed before 12:30 and next business day for orders placed after 12:30. Items out of stock or requiring special order display ETA provided as approx shipping delay.
All Stars Motorsport will not process partial shipping / split orders if this option wasn't selected during check out. Order will ship only when all items will be available in our warehouses. If you need your order to be shipped with a specific delay, please contact us as soon as possible for checking possible options.
AWAITING PAYMENT
We're expecting your payment to be received. Your order status will be automatically updated as soon as money received by our bank. Without payment confirmation within 3 business days, your order will be canceled and items provided to any other customer.
PAYMENT ACCEPTED
Your order has been correctly placed and payment approved. All Stars Motorsport logistic team will update your order status very soon to the appropriate one according availability of items ordered.
PAYMENT DECLINED
Your payment has been declined for any reason, you can place your order and process payment once again via same or different method. This first order will be deleted very soon by our financial department.
PREPARATION IN PROGRESS
Your order is being picked by our logistic department, for quality check and final packing under video control before shipping. Orders under preparation cannot be revised anymore.
ON BACKORDER
One or more items of your order are currently not available, requires a custom fabrication or a transit from supplier. Please check ETA provided on each item to get the approx shipping date. Please keep in mind severals factors may slightly affect this delay. Your order will be ready for shipment as soon as missing parts arrived at our warehouses.
REFUNDED
We proceed to partial or total refund of your order. Refunds via Paypal are immediates but bank transfert or card credit refunds may require up to 72h to appears on your bank statement.
SHIPPED / PARTIAL SHIPPING
Your order been packed and a shipping label been assigned to your parcel. Your tracking number been added to your account history and sent to you by email. Be aware that the tracking will not update until up to 24h because assigned before carrier physical picking done.
CANCELED
Your order been canceled and the reason for this cancellation can be multiple, ranging from the non payment (within 3 days) to your own cancellation request before shipping.